Privacy Policy

Last Updated: 15 November 2025

This Privacy Policy explains how SlaysShop collects, uses, and protects your personal data when you use our website, products, or services. By using SlaysShop services, you acknowledge that you have read, understood, and agree to this Policy.

1. Scope of this Policy

This Policy applies to:

• The SlaysShop website;
• Dashboards or portals connected to our services;
• Communications with us via email, forms, or other platforms.

This Policy does not apply to third-party websites, services, or games, even if you access them through links from us.

2. Data We May Collect

We may collect the following types of data, depending on how you use our services:

2.1. Identity and Contact Data

• Name (if you choose to provide it);
• Email address;
• Account information when you contact us about a product or service.

2.2. Payment and Billing Data

Payments are typically processed through external payment providers (payment gateways or online payment platforms). We may receive limited information from them about the payment status (e.g., successful, declined, partial) and certain transaction details needed for records, fraud prevention, and customer support.

We usually do not store full bank card details on our servers; this is handled by certified payment providers, where applicable.

2.3. Usage and Technical Data

• IP address;
• Browser type, device type, and operating system;
• Pages you visit and how long you stay on them;
• Time, date, and certain log data for security and analytics purposes.

2.4. Communication and Support Data

• The content of your messages when you contact us via email, forms, or other platforms;
• Any files, screenshots, or information you send us to resolve a technical issue or inquire about a service.

3. How We Use Your Data

We may use the data we collect for the following purposes:

• Processing your orders and activating products or services you purchase;
• Providing technical support and customer service;
• Managing your account and purchase/billing records;
• Improving our website, services, and user experience;
• Preventing fraud, resolving payment disputes, and protecting our services;
• Communicating with you about important updates or changes to terms and policies;
• Complying with legal and regulatory obligations.

4. Cookies and Similar Technologies

We may use cookies or similar technologies to help us:

• Remember your basic preferences;
• Analyze how you use our website;
• Improve performance and user experience.

You can adjust your browser settings to disable cookies, but this may affect some website features or services.

5. When We Share Your Data with Third Parties

We do not sell your personal data to third parties. However, we may share your data in the following cases:

5.1. Service Providers

We may use external service providers (such as payment processors, hosting services, or analytics tools) to help operate the website and services. They receive only the minimum data necessary to perform their tasks and are contractually required to protect that data.

5.2. Legal Compliance and Protection of Rights

We may disclose your data if required by law or in response to an official request from a competent authority, or if necessary to protect our legal rights, the rights of our users, or other parties, or to prevent illegal activity.

5.3. Transfers in Case of Business Changes

If part of SlaysShop is sold, merged, or restructured, data may be transferred as part of that process, with continued efforts to protect your privacy in line with this Policy as far as reasonably possible.

6. Data Retention

We keep your personal data for as long as necessary to fulfill the purposes described in this Policy, including:

• Retention periods for legal, accounting, or reporting purposes;
• The time needed to resolve payment or service-related disputes;
• Any periods required by applicable laws.

When your data is no longer needed, we aim to delete it or anonymize it in a secure and reasonable manner.

7. Data Security

SlaysShop takes reasonable measures to protect your data from unauthorized access, use, modification, or disclosure. However, no system can guarantee 100% absolute security.

You are also responsible for protecting your data, for example: using a strong password for your accounts, and not sharing login details or sensitive information with untrusted parties.

8. Your Rights Regarding Your Data (May Vary by Applicable Law)

Depending on the laws in your country, you may have some or all of the following rights:

• The right to request access to the personal data we hold about you;
• The right to request correction of inaccurate or incomplete data;
• The right to request deletion of certain data, within legal limits;
• The right to object to or restrict certain types of processing;
• The right to data portability to another service provider, where available.

To exercise any of these rights (if available in your country), you can contact us via the email address at the end of this Policy. We will review your request in accordance with applicable law.

9. Children’s Privacy

SlaysShop services are primarily intended for adult users. We do not knowingly collect personal data from children below the legal age in their country without parental consent where required.

If you believe we have collected data about a child without our knowledge or without the required consent, please contact us so we can review the request and take appropriate action.

10. Links to External Websites or Services

Our website or services may contain links to third-party websites or services. We do not control the privacy practices of those sites or services, and this Policy does not apply to them.

We encourage you to review the privacy policies of each external website or service before providing them with any personal data.

11. Changes to This Privacy Policy

SlaysShop may update or modify this Policy from time to time. When we make significant changes, we will publish the updated version and adjust the “Last Updated” date at the top of this page.

Your continued use of our website or services after any update is published will be considered acceptance of the Privacy Policy in its updated form.

12. How to Contact Us

If you have any questions about this Policy, how we handle your data, or if you wish to submit a request regarding your data rights, you can contact us at: